Privacy Policy

Last updated: July 2026

Vantra ('we', 'our', or 'us') is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from shopvantra.com.

1. Information We Collect

When you place an order or interact with our store, we may collect the following personal information: your name, email address, delivery address, phone number, and payment information (processed securely by our payment provider — we do not store card details).

2. How We Use Your Information

We use your personal information to: process and fulfill your orders, send order confirmation and tracking updates, respond to your queries and support requests, and improve our store and product offerings.

3. Sharing Your Information

We share your delivery address and order details with our suppliers and courier partners solely for the purpose of fulfilling your order. We do not sell, rent, or share your personal information with any third party for marketing purposes.

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. All payment processing is handled by our payment provider using industry-standard encryption.

5. Your Rights (POPIA)

Under POPIA, you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at shopvantra@gmail.com.

6. Cookies

Our store uses cookies to improve your browsing experience and analyse site traffic. By using our website, you consent to the use of cookies in accordance with this policy.